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Terms of Service
Deposit Requirement:
A $50 deposit is required at the time of booking to secure your date and time. The deposit amount will go towards your party package price.
Cancellation Policy
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Cancellation 7 Or More Days Prior: If you cancel your event 7 days or more before the scheduled date (with or without rescheduling for a future date), you will be refunded your deposit.
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Cancellation Less Than 7 Days Prior: Cancellations made less than 7 days of the event are non-refundable and do not qualify for rescheduling, as materials have already been prepared and staff has been secured. NO refund will be given for the deposit. If you choose to book another date in the future, you will have to pay a new deposit.
Party Minimums & Final Guest Count:
Final headcount adjustments and guest registrations must be locked in 24 hours before the party. NO refunds or art supplies will be provided for guests who drop out after this deadline or “no show” the day of the event. You will be charged the minimum (party package price) regardless of guest count (up to 10 guests), plus any additional guests (single painter price).
Venue Readiness:
The event host is responsible for providing adequate lighting, seating, and tables in their designated event space. Indoor accommodations are preferable, but outside events can be done with small adjustments. If the party host is unsure about the event space, they can call and inquire about details of the set up. If the setup is missing necessary furniture or space, or is unsafe upon arrival, the event may be shortened or canceled without a refund.
Inclement Weather:
If an outdoor party cannot be held due to bad weather, the host must provide an indoor backup location. If no backup is available, we will issue an event credit to reschedule within 6 months, provided we are given 24 hours notice before travel begins. On rare occasions, we may have to cancel your event due to severe weather or staff emergencies. If we cancel your event, you will receive a 100% full refund of the deposit or the option to transfer your booking to any future date of your choice.
How to Cancel or Reschedule
Please submit your cancellation request in writing by emailing dotsanddabsart@gmail.com or calling/texting (385) 484-8415. The timestamp on your email or text will dictate the notice window.
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